Emma Ransom
e-mail: emma@theransoms.org
Summary Enthusiastic, dependable self-starter seeking opportunity for growth and application of education in foresnic psychology. Industrious, fast learner with excellent interpersonal skills, organizational and time-management skills and stron work ethic.

Education Marymount University 2006 - 2008 Arlington, VA
    MA Foresnic Psychology — Graduated May 2008

Centre for Public Policy 2008 Prague, Czech Republic
    Summer School for Crime, Law and Psychology
    Certificate of Completion
Brigham Young University - Idaho 2002 - 2005 Rexburg, ID
    BS Psychology, Minor in Criminology
    Graduated April 2005
North Central Texas College 2001 - 2002 Corinth, TX
    Transferred after one year to BYU - Idaho

Experience Oct 2008 - Present Fire & Ice McLean, VA
Assistant Manager
Assist in the complete operation of a Fire & Ice retail store with a focus on sales and service to support the Fire & Ice brand; consistently meet sales and payroll goals; assist in creating corporate mission and vision statements; implement and maintain customer service, visual and housekeeping programs; consistently recruit for each personnel position; continually train and develop staff; implement and maintain operational procedures, policies, and controls; communicate merchandise needs effectively; plan and balance several tasks at one time; maintain store's expensenses at an acceptable level; communicate regularly and effectively with store staff, upper management, and home office personnel; communicate effectively with Mall Management and Marketing; perform other miscellaneous projects as determined by supervisor.
Jun - Jul 2009 CES Youth Services Buena Vista, VA
Especially For Youth Counselor
Responsible for the physical and spiritual well-being of 10-15 participants, ages 14 to 18, in five week-long program sessions; teach both formally and informally; plan and execute lessons and mini-classes; communicate effectively with counselors, coordinators, and director concerning progress of youth, disciplinary action, and/or any situations that require special attention; other duties as assigned.
Jan 2008 - Feb 2009 DC Metro Police Department Washington, DC
Intern - Violent Crime Case Review Project
Review both the homicide and the forensic evidence case files; summarize and chart the factual and foresnic evidence; identify all persons involved with the case and provide brief summaries of their involvement; utilize multiple databases to research backgrounds of suspects; take information gleaned from the case files and database research to complete several data collection forms; identify solvability factors and assist in prioritizing individual cases for re-investigation; participate in the review of physical evidence in selected cases for consideration for re-submission to the lab for additional work.
Jul 2008 CES Youth Services Buena Vista, VA
Especially For Youth Counselor
Responsible for the physical and spiritual well-being of 10-15 participants, ages 14 to 18, in one week-long program sessions; teach both formally and informally; plan and execute lessons and mini-classes; communicate effectively with counselors, coordinators, and director concerning progress of youth, disciplinary action, and/or any situations that require special attention; other duties as assigned.
Oct 2005 - Aug 2008 Franklin Covey, Inc Atlanta, GA / McLean, VA
Certified Productivity Consultant
Inspire greatness in organizations and individuals through adopting effective time management processes; present time management principles to corporate teams; draft letters to business clients; consistently meet sales goals; assist in implementation and maintenance of customer service and visual and housekeeping programs; ability to follow direction and balance several tasks at one time.
Jul 2006 CES Youth Services Gainesville, GA
Especially For Youth Counselor
Responsible for the physical and spiritual well-being of 10-15 participants, ages 14 to 18, in two week-long program sessions; teach both formally and informally; plan and execute lessons and mini-classes; communicate effectively with counselors, coordinators, and director concerning progress of youth, disciplinary action, and/or any situations that require special attention; other duties as assigned.
Apr 2005 - Oct 2005 Laie, HI
Nanny
Insured safety and well being of one child under age of one while parents were working away from home.
Sep 2004 - Dec 2004 BYU - Idaho Rexburg, ID
Intern - Juvenile Correction Center
Real-life experience observing a specific population of juveniles; meet with the on-site supervisor; "shadow" the various professionals to see their job duties; plan and facilitate various team-building activities; observe group therapy with the assigned group.
Sep 2004 - May 2005 BYU-Idaho Rexburg, ID
Food Galley Assistant Manager
Train and supervise employees in the university cafeteria to insure a clean, healthy and effective organization; resolve employee and customer issues as needed.
Jun 2004 - Aug 2004 Franklin Covey, Inc Atlanta, GA
Sales Consultant
Correctly identify customer needs and assist in proper selection of time management products; handle large monetary transactions on a daily basis.
Sep 2003 - May 2004 BYU-Idaho Rexburg, ID
Cashier in food galley
Responsible for customer service and correct financial transactions; assist in cafeteria food set up and general cleanliness of area; ensure student adherence to school honor and dress code.
May 2003 - Aug 2003 Atlanta, GA
Nanny
Ensure safety and well being of three children, ages 11, 6, and 1½ years of age; assure they were clean and fed; entertain them with games and swimming, and assist with their homework.
Sep 2002 - Apr 2003 BYU-Idaho Rexburg, ID
Dishroom Lead
Supervise dishroom staff, assuring correct processing of dishes through washing and sterilizing machines; maintain cleanly environment; assist cooks when needed.
Aug 2001 - Jun 2002 Citi Credit Card Services Denton, TX
Account Resolutionist
Resolve cardholder account issues by answering questions about credit card accounts; effectively solve credit card payment collection issues and assist customers to the limits allowed.
Sep 2000 - Aug 2001 Hobby Lobby Craft Store Denton, TX
Clerk/Cashier
Assist customers at checkout; responsible for large sums of money daily; stock product when necessary.

Skills MS Office Word Perfect Internet Explorer/Mozilla Firefox
E-mail Typing - 70 wpm Good Phone Etiquette
SPSS Outlook Sharepoint
American Sign Language - Elementary level ViCAP and other foresnic databases

References Avialable upon request